Connections | Disconnections
Moving your service doesn’t have to be stressful.
Before you can be connected for service, you must sign a Service Contract.
Contracts can be completed online, picked up at the office, or click here to complete a digital copy.
Connections may take 5 days to complete.
You will be required to make a security deposit before the connection will take place.
Please contact our office to provide us with the date you would like the power disconnected and a forwarding address to send a final bill.
What are your office hours?
Riverport Electric Light Commission is open Monday through Friday from 8:30 am to 12 pm. After hours payment can be made via our secure dropbox.
Is there a hook-up fee?
There is an initial $15 hook-up fee (charged on first invoice).
How are invoices sent?
Invoices are E-mailed.
How often do you invoice?
RELC invoices monthly and payments are due 4th of every month. New invoices are usually printed on the 5th.
What are your payment methods?
Cash, cheque, and online banking. Please see our billing page for more information.
Do you charge late fees?
Late charges are applied if payment is not received by the 4th of the month. If not paid within 30 days, an arrears notice will be sent. If the account remains unpaid for 45 days, the Commission will issue a final notice. Unless the bill is paid within 15 days after the final notice, the Commission may discontinue service.
Do you charge a deposit?
* Electric heat $500
* Electric heat – with reference letter $300
* Other heating source $250
* Non domestic accounts $500
Upon successful one year billing cycle for homeowners your deposit will be returned.